Issues with brightness (Hubbl Glass)

On this page

• Check other apps and devices
• Reset picture settings
• Adjust brightness

Check other apps and devices

To determine if the issue relates to the Hubbl device or a certain app, channel or program, try another channel or app on the Hubbl device.

If you’reexperiencing this issue on multiple apps or channels, skip to the next step.

If you’reonly experiencing this issue on one app or channel, try the channel or app you’re having issues with on a different device (such as a laptop or mobile device).

If you’reexperiencing the issue on multiple devices, there may be an issue with the app or broadcast.

For support for app-specific issues:

• Kayo Sports
• BINGE
• Flash
• LifeStyle
• Netflix
• Disney+
• Prime Video
• Stan
• Apple TV
• Optus Sport
• Paramount+
• HBO Max
• beIN Sports
• YouTube
• SBS On Demand
• ABC iView
• ABC Kids
• 10
• 7Plus
• 9Now

If you’re only experiencing the issue with the app or channel on a Hubbl device, continue troubleshooting.

Reset picture settings

Resetting picture settings will revert any customised settings back to the default and recommended settings:

1. Press Home on the Hubbl remote and scroll down to Settings .
2. Select Picture & Sound.
3. Scroll down to Reset picture & sound.
4. Select Reset picture settings.

Adjust brightness

You can adjust the brightness settings to suit what, where and when you’re watching.

To change the brightness setting:

1. Press Home on the Hubbl remote and scroll down to Settings .
2. Select Picture & Sound .
3. Scroll down to Picture and highlight HDR picture mode or Dolby Vision picture mode.
4. Press the right arrow to select either Bright or Dark.
   1. Bright improves the viewing experience in a bright room, such as when watching during the day.
   2. Dark improves the viewing experience in a dark room, giving a more accurate cinematic experience.

Alternatively, to turn the brightness up or down:

1. Scroll to and select Backlight.
2. Increase or decrease the brightness level.