Issues with colour (Hubbl Glass)

On this page

• Check other apps and devices
• Reset picture settings
• Disable local dimming

Check other apps and devices

To determine if the issue relates to the Hubbl device or a certain app, channel or program, try another channel or app on the Hubbl device.

If you’reexperiencing this issue on multiple apps or channels, skip to the next step.

If you’reonly experiencing this issue on one app or channel, try the channel or app you’re having issues with on a different device (such as a laptop or mobile device).

If you’reexperiencing the issue on multiple devices, there may be an issue with the app or broadcast.

For support for app-specific issues:

• Kayo Sports
• BINGE
• Flash
• LifeStyle
• Netflix
• Disney+
• Prime Video
• Stan
• Apple TV
• Optus Sport
• Paramount+
• HBO Max
• beIN Sports
• YouTube
• SBS On Demand
• ABC iView
• ABC Kids
• 10
• 7Plus
• 9Now

If you’re only experiencing the issue with the app or channel on a Hubbl device, continue troubleshooting.

Reset picture settings

Resetting picture settings will revert any customised settings back to the default and recommended settings:

1. Press Home on the Hubbl remote and scroll down to Settings .
2. Select Picture & Sound.
3. Scroll down to Reset picture & sound.
4. Select Reset picture settings.

Disable local dimming

Local dimming will dim the backlight of certain areas of the screen. This can help to improve the picture quality, but may also impact certain colours and shadows.

Try disabling the setting to see if it improves the colour quality:

1. Press Home on the Hubbl remote and scroll down to Settings .
2. Select Picture & Sound.
3. Scroll down to Picture.
4. Select Customer Settings.
5. Turn local dimming Off.