Updating software screen is stuck

On this page

• Turn the device off
• Turn the device back on

This can take up to 15 minutes to complete. Please wait 15 minutes before attempting the troubleshooting below.

Turn the device off at the wall

1. Switch the device off at the wall. You don't need to unplug it.

Turn the device back on

1. Turn the Hubbl device back on at the wall.
2. After a few seconds, you’ll see the Hubbl logo appear on screen.
3. Press the Home button.