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If you're seeing a "Please wait" error message, follow the troubleshooting steps below.
Restart device
Restart Hubbl Hub
- Switch the Hubbl Hub off at the wall and after 30 seconds, switch it back on again. You do not need to unplug it.
- After a few seconds, you'll see the Hubbl logo on screen and the red or white standby light will come on.
- On the Hubbl remote, press the Home button to launch the home screen.
Restart Hubbl Glass
- Switch the TV off at the wall and after 30 seconds, switch it back on again. You do not need to unplug it.
- After a few seconds, you'll see the Hubbl logo on screen and the red or white standby light will come on.
- On the Hubbl remote, press the Home button to launch the home screen.
Go to Home and change channel
- Press Home on the Hubbl remote.
- Using the Hubbl remote, change the channel by pressing the up/down buttons.
- Press the red button on the Hubbl remote.
If this doesn’t work, there may be a temporary issue that will resolve itself quickly. Please try again later. Otherwise, please contact us.